Tops & Tees

Wild Soul Australia will do it's best to be transparent will all sizing wherever possible. We want you to be able to buy from our store with confidence.

We do try and include specific measurements for individual pieces on each item page. 

In the event that those individual measurements are unavailable the below chart can be useful as a guide (ONLY).

As sizing may vary between brands, we may give suggestions on individual listings if we feel the items are smaller or larger than usual.

We also hope that in some cases giving you models measurements, can help give you a better indication on fit.

If you have any questions or are still unsure about sizes, please feel free to contact us on info@wildsoulaustralia.com.au

* ALL SIZING IS A GUIDE ONLY.

How do I delete an item from my cart?

If you reduce the item number down to '0' it will remove itself from your cart.

How accurate are the images of products?

We have done our utmost to supply accurate descriptions and illustrations of our pieces. We cannot guarantee monitors and mobile devices depict exact true colours, patterns etc. As this is out of our control we ask that you contact us if you have any concerns about certain items. info@wildsoulaustralia.com.au

Can I return an item that was on SALE for a Store credit?

Unfortunately not. All sales on 'SALE' items are final and there are no returns or refunds. Please choose carefully.

Please read our Refunds and Returns Policy for more information.

Can I pick up my order?

Unfortunately not. We are exclusively an online store and do not cater for pickups at this time. 

Do you ship Internationally?

Currently, we are shipping to New Zealand, the USA and Canada. 

Please see our Shipping for more information and postage expenses for these locations.

Can I get a refund?

Refunds are only given if a faulty item cannot be replaced. In all other cases, store credit is given.

Please read our Refunds and Returns Policy for more information. 

How long is a Store credit valid for?

Store credit is valid for 6 months. 

Do you do exchanges?

Unfortunately, we do not offer exchanges. If you see the item you are after, we recommend purchasing it to avoid disappointment and we will give you a Store credit on the return of your previous purchase.

Please see the Refunds and Returns Policy for more information.

What do I do if I believe my item is faulty or I have received the wrong item?

We sincerely apologise if this is the case. We try our best to make sure your purchase runs smoothly. We are here to help so please contact us at info@wildsoulaustralia.com.au and we will rectify the issue ASAP.

Read Refunds and Returns Policy for more information.

What do I do if I need to return an item?

Fill in the back of the card you received with your order and send it and your item/s back to us.

Please check the Refunds and Returns Policy that you meet the criteria for a return. 

Is return postage at my own expense?

If you are returning the item for a store credit (eg. change of mind, incorrect size) then you are responsible for the cost of return postage. In the instance where the item is faulty or we have sent you the wrong item, we will cover the return postage.

Please see Shipping for more information.

How much is postage?

All orders over $99 are FREE Express Postage. If your order is $99 or under it is a flat fee of $10 for Express Postage.

Please see Shipping for more information.

Can I use more than one discount code in an order?

Unfortunately, only one discount code can be used per order.

How can I use Promotion Codes and Gift Vouchers?

There will be an option to utilise codes and vouchers once you reach checkout.

Can an order be changed or cancelled once it has been placed?

Unfortunately, an order cannot be changed or cancelled once it has been completed. Keep in mind that items can be returned, should they still not be right when you receive them.

Wild Soul Australia will do it's best to be transparent will all sizing wherever possible. We want you to be able to buy from our store with confidence.

We do try and include specific measurements for individual pieces on each item page. 

In the event that those individual measurements are unavailable the below chart can be useful as a guide (ONLY).

As sizing may vary between brands, we may give suggestions on individual listings if we feel the items are smaller or larger than usual.

We also hope that in some cases giving you models measurements, can help give you a better indication on fit.

If you have any questions or are still unsure about sizes, please feel free to contact us on info@wildsoulaustralia.com.au

* ALL SIZING IS A GUIDE ONLY.

How do I delete an item from my cart?

If you reduce the item number down to '0' it will remove itself from your cart.

How accurate are the images of products?

We have done our utmost to supply accurate descriptions and illustrations of our pieces. We cannot guarantee monitors and mobile devices depict exact true colours, patterns etc. As this is out of our control we ask that you contact us if you have any concerns about certain items. info@wildsoulaustralia.com.au

Can I return an item that was on SALE for a Store credit?

Unfortunately not. All sales on 'SALE' items are final and there are no returns or refunds. Please choose carefully.

Please read our Refunds and Returns Policy for more information.

Can I pick up my order?

Unfortunately not. We are exclusively an online store and do not cater for pickups at this time. 

Do you ship Internationally?

Currently, we are shipping to New Zealand, the USA and Canada. 

Please see our Shipping for more information and postage expenses for these locations.

Can I get a refund?

Refunds are only given if a faulty item cannot be replaced. In all other cases, store credit is given.

Please read our Refunds and Returns Policy for more information. 

How long is a Store credit valid for?

Store credit is valid for 6 months. 

Do you do exchanges?

Unfortunately, we do not offer exchanges. If you see the item you are after, we recommend purchasing it to avoid disappointment and we will give you a Store credit on the return of your previous purchase.

Please see the Refunds and Returns Policy for more information.

What do I do if I believe my item is faulty or I have received the wrong item?

We sincerely apologise if this is the case. We try our best to make sure your purchase runs smoothly. We are here to help so please contact us at info@wildsoulaustralia.com.au and we will rectify the issue ASAP.

Read Refunds and Returns Policy for more information.

What do I do if I need to return an item?

Fill in the back of the card you received with your order and send it and your item/s back to us.

Please check the Refunds and Returns Policy that you meet the criteria for a return. 

Is return postage at my own expense?

If you are returning the item for a store credit (eg. change of mind, incorrect size) then you are responsible for the cost of return postage. In the instance where the item is faulty or we have sent you the wrong item, we will cover the return postage.

Please see Shipping for more information.

How much is postage?

All orders over $99 are FREE Express Postage. If your order is $99 or under it is a flat fee of $10 for Express Postage.

Please see Shipping for more information.

Can I use more than one discount code in an order?

Unfortunately, only one discount code can be used per order.

How can I use Promotion Codes and Gift Vouchers?

There will be an option to utilise codes and vouchers once you reach checkout.

Can an order be changed or cancelled once it has been placed?

Unfortunately, an order cannot be changed or cancelled once it has been completed. Keep in mind that items can be returned, should they still not be right when you receive them.

Wild Soul Australia will do it's best to be transparent will all sizing wherever possible. We want you to be able to buy from our store with confidence.

We do try and include specific measurements for individual pieces on each item page. 

In the event that those individual measurements are unavailable the below chart can be useful as a guide (ONLY).

As sizing may vary between brands, we may give suggestions on individual listings if we feel the items are smaller or larger than usual.

We also hope that in some cases giving you models measurements, can help give you a better indication on fit.

If you have any questions or are still unsure about sizes, please feel free to contact us on info@wildsoulaustralia.com.au

* ALL SIZING IS A GUIDE ONLY.

How do I delete an item from my cart?

If you reduce the item number down to '0' it will remove itself from your cart.

How accurate are the images of products?

We have done our utmost to supply accurate descriptions and illustrations of our pieces. We cannot guarantee monitors and mobile devices depict exact true colours, patterns etc. As this is out of our control we ask that you contact us if you have any concerns about certain items. info@wildsoulaustralia.com.au

Can I return an item that was on SALE for a Store credit?

Unfortunately not. All sales on 'SALE' items are final and there are no returns or refunds. Please choose carefully.

Please read our Refunds and Returns Policy for more information.

Can I pick up my order?

Unfortunately not. We are exclusively an online store and do not cater for pickups at this time. 

Do you ship Internationally?

Currently, we are shipping to New Zealand, the USA and Canada. 

Please see our Shipping for more information and postage expenses for these locations.

Can I get a refund?

Refunds are only given if a faulty item cannot be replaced. In all other cases, store credit is given.

Please read our Refunds and Returns Policy for more information. 

How long is a Store credit valid for?

Store credit is valid for 6 months. 

Do you do exchanges?

Unfortunately, we do not offer exchanges. If you see the item you are after, we recommend purchasing it to avoid disappointment and we will give you a Store credit on the return of your previous purchase.

Please see the Refunds and Returns Policy for more information.

What do I do if I believe my item is faulty or I have received the wrong item?

We sincerely apologise if this is the case. We try our best to make sure your purchase runs smoothly. We are here to help so please contact us at info@wildsoulaustralia.com.au and we will rectify the issue ASAP.

Read Refunds and Returns Policy for more information.

What do I do if I need to return an item?

Fill in the back of the card you received with your order and send it and your item/s back to us.

Please check the Refunds and Returns Policy that you meet the criteria for a return. 

Is return postage at my own expense?

If you are returning the item for a store credit (eg. change of mind, incorrect size) then you are responsible for the cost of return postage. In the instance where the item is faulty or we have sent you the wrong item, we will cover the return postage.

Please see Shipping for more information.

How much is postage?

All orders over $99 are FREE Express Postage. If your order is $99 or under it is a flat fee of $10 for Express Postage.

Please see Shipping for more information.

Can I use more than one discount code in an order?

Unfortunately, only one discount code can be used per order.

How can I use Promotion Codes and Gift Vouchers?

There will be an option to utilise codes and vouchers once you reach checkout.

Can an order be changed or cancelled once it has been placed?

Unfortunately, an order cannot be changed or cancelled once it has been completed. Keep in mind that items can be returned, should they still not be right when you receive them.

Wild Soul Australia will do it's best to be transparent will all sizing wherever possible. We want you to be able to buy from our store with confidence.

We do try and include specific measurements for individual pieces on each item page. 

In the event that those individual measurements are unavailable the below chart can be useful as a guide (ONLY).

As sizing may vary between brands, we may give suggestions on individual listings if we feel the items are smaller or larger than usual.

We also hope that in some cases giving you models measurements, can help give you a better indication on fit.

If you have any questions or are still unsure about sizes, please feel free to contact us on info@wildsoulaustralia.com.au

* ALL SIZING IS A GUIDE ONLY.

How do I delete an item from my cart?

If you reduce the item number down to '0' it will remove itself from your cart.

How accurate are the images of products?

We have done our utmost to supply accurate descriptions and illustrations of our pieces. We cannot guarantee monitors and mobile devices depict exact true colours, patterns etc. As this is out of our control we ask that you contact us if you have any concerns about certain items. info@wildsoulaustralia.com.au

Can I return an item that was on SALE for a Store credit?

Unfortunately not. All sales on 'SALE' items are final and there are no returns or refunds. Please choose carefully.

Please read our Refunds and Returns Policy for more information.

Can I pick up my order?

Unfortunately not. We are exclusively an online store and do not cater for pickups at this time. 

Do you ship Internationally?

Currently, we are shipping to New Zealand, the USA and Canada. 

Please see our Shipping for more information and postage expenses for these locations.

Can I get a refund?

Refunds are only given if a faulty item cannot be replaced. In all other cases, store credit is given.

Please read our Refunds and Returns Policy for more information. 

How long is a Store credit valid for?

Store credit is valid for 6 months. 

Do you do exchanges?

Unfortunately, we do not offer exchanges. If you see the item you are after, we recommend purchasing it to avoid disappointment and we will give you a Store credit on the return of your previous purchase.

Please see the Refunds and Returns Policy for more information.

What do I do if I believe my item is faulty or I have received the wrong item?

We sincerely apologise if this is the case. We try our best to make sure your purchase runs smoothly. We are here to help so please contact us at info@wildsoulaustralia.com.au and we will rectify the issue ASAP.

Read Refunds and Returns Policy for more information.

What do I do if I need to return an item?

Fill in the back of the card you received with your order and send it and your item/s back to us.

Please check the Refunds and Returns Policy that you meet the criteria for a return. 

Is return postage at my own expense?

If you are returning the item for a store credit (eg. change of mind, incorrect size) then you are responsible for the cost of return postage. In the instance where the item is faulty or we have sent you the wrong item, we will cover the return postage.

Please see Shipping for more information.

How much is postage?

All orders over $99 are FREE Express Postage. If your order is $99 or under it is a flat fee of $10 for Express Postage.

Please see Shipping for more information.

Can I use more than one discount code in an order?

Unfortunately, only one discount code can be used per order.

How can I use Promotion Codes and Gift Vouchers?

There will be an option to utilise codes and vouchers once you reach checkout.

Can an order be changed or cancelled once it has been placed?

Unfortunately, an order cannot be changed or cancelled once it has been completed. Keep in mind that items can be returned, should they still not be right when you receive them.

Wild Soul Australia will do it's best to be transparent will all sizing wherever possible. We want you to be able to buy from our store with confidence.

We do try and include specific measurements for individual pieces on each item page. 

In the event that those individual measurements are unavailable the below chart can be useful as a guide (ONLY).

As sizing may vary between brands, we may give suggestions on individual listings if we feel the items are smaller or larger than usual.

We also hope that in some cases giving you models measurements, can help give you a better indication on fit.

If you have any questions or are still unsure about sizes, please feel free to contact us on info@wildsoulaustralia.com.au

* ALL SIZING IS A GUIDE ONLY.

How do I delete an item from my cart?

If you reduce the item number down to '0' it will remove itself from your cart.

How accurate are the images of products?

We have done our utmost to supply accurate descriptions and illustrations of our pieces. We cannot guarantee monitors and mobile devices depict exact true colours, patterns etc. As this is out of our control we ask that you contact us if you have any concerns about certain items. info@wildsoulaustralia.com.au

Can I return an item that was on SALE for a Store credit?

Unfortunately not. All sales on 'SALE' items are final and there are no returns or refunds. Please choose carefully.

Please read our Refunds and Returns Policy for more information.

Can I pick up my order?

Unfortunately not. We are exclusively an online store and do not cater for pickups at this time. 

Do you ship Internationally?

Currently, we are shipping to New Zealand, the USA and Canada. 

Please see our Shipping for more information and postage expenses for these locations.

Can I get a refund?

Refunds are only given if a faulty item cannot be replaced. In all other cases, store credit is given.

Please read our Refunds and Returns Policy for more information. 

How long is a Store credit valid for?

Store credit is valid for 6 months. 

Do you do exchanges?

Unfortunately, we do not offer exchanges. If you see the item you are after, we recommend purchasing it to avoid disappointment and we will give you a Store credit on the return of your previous purchase.

Please see the Refunds and Returns Policy for more information.

What do I do if I believe my item is faulty or I have received the wrong item?

We sincerely apologise if this is the case. We try our best to make sure your purchase runs smoothly. We are here to help so please contact us at info@wildsoulaustralia.com.au and we will rectify the issue ASAP.

Read Refunds and Returns Policy for more information.

What do I do if I need to return an item?

Fill in the back of the card you received with your order and send it and your item/s back to us.

Please check the Refunds and Returns Policy that you meet the criteria for a return. 

Is return postage at my own expense?

If you are returning the item for a store credit (eg. change of mind, incorrect size) then you are responsible for the cost of return postage. In the instance where the item is faulty or we have sent you the wrong item, we will cover the return postage.

Please see Shipping for more information.

How much is postage?

All orders over $99 are FREE Express Postage. If your order is $99 or under it is a flat fee of $10 for Express Postage.

Please see Shipping for more information.

Can I use more than one discount code in an order?

Unfortunately, only one discount code can be used per order.

How can I use Promotion Codes and Gift Vouchers?

There will be an option to utilise codes and vouchers once you reach checkout.

Can an order be changed or cancelled once it has been placed?

Unfortunately, an order cannot be changed or cancelled once it has been completed. Keep in mind that items can be returned, should they still not be right when you receive them.

Wild Soul Australia will do it's best to be transparent will all sizing wherever possible. We want you to be able to buy from our store with confidence.

We do try and include specific measurements for individual pieces on each item page. 

In the event that those individual measurements are unavailable the below chart can be useful as a guide (ONLY).

As sizing may vary between brands, we may give suggestions on individual listings if we feel the items are smaller or larger than usual.

We also hope that in some cases giving you models measurements, can help give you a better indication on fit.

If you have any questions or are still unsure about sizes, please feel free to contact us on info@wildsoulaustralia.com.au

* ALL SIZING IS A GUIDE ONLY.

How do I delete an item from my cart?

If you reduce the item number down to '0' it will remove itself from your cart.

How accurate are the images of products?

We have done our utmost to supply accurate descriptions and illustrations of our pieces. We cannot guarantee monitors and mobile devices depict exact true colours, patterns etc. As this is out of our control we ask that you contact us if you have any concerns about certain items. info@wildsoulaustralia.com.au

Can I return an item that was on SALE for a Store credit?

Unfortunately not. All sales on 'SALE' items are final and there are no returns or refunds. Please choose carefully.

Please read our Refunds and Returns Policy for more information.

Can I pick up my order?

Unfortunately not. We are exclusively an online store and do not cater for pickups at this time. 

Do you ship Internationally?

Currently, we are shipping to New Zealand, the USA and Canada. 

Please see our Shipping for more information and postage expenses for these locations.

Can I get a refund?

Refunds are only given if a faulty item cannot be replaced. In all other cases, store credit is given.

Please read our Refunds and Returns Policy for more information. 

How long is a Store credit valid for?

Store credit is valid for 6 months. 

Do you do exchanges?

Unfortunately, we do not offer exchanges. If you see the item you are after, we recommend purchasing it to avoid disappointment and we will give you a Store credit on the return of your previous purchase.

Please see the Refunds and Returns Policy for more information.

What do I do if I believe my item is faulty or I have received the wrong item?

We sincerely apologise if this is the case. We try our best to make sure your purchase runs smoothly. We are here to help so please contact us at info@wildsoulaustralia.com.au and we will rectify the issue ASAP.

Read Refunds and Returns Policy for more information.

What do I do if I need to return an item?

Fill in the back of the card you received with your order and send it and your item/s back to us.

Please check the Refunds and Returns Policy that you meet the criteria for a return. 

Is return postage at my own expense?

If you are returning the item for a store credit (eg. change of mind, incorrect size) then you are responsible for the cost of return postage. In the instance where the item is faulty or we have sent you the wrong item, we will cover the return postage.

Please see Shipping for more information.

How much is postage?

All orders over $99 are FREE Express Postage. If your order is $99 or under it is a flat fee of $10 for Express Postage.

Please see Shipping for more information.

Can I use more than one discount code in an order?

Unfortunately, only one discount code can be used per order.

How can I use Promotion Codes and Gift Vouchers?

There will be an option to utilise codes and vouchers once you reach checkout.

Can an order be changed or cancelled once it has been placed?

Unfortunately, an order cannot be changed or cancelled once it has been completed. Keep in mind that items can be returned, should they still not be right when you receive them.

Wild Soul Australia will do it's best to be transparent will all sizing wherever possible. We want you to be able to buy from our store with confidence.

We do try and include specific measurements for individual pieces on each item page. 

In the event that those individual measurements are unavailable the below chart can be useful as a guide (ONLY).

As sizing may vary between brands, we may give suggestions on individual listings if we feel the items are smaller or larger than usual.

We also hope that in some cases giving you models measurements, can help give you a better indication on fit.

If you have any questions or are still unsure about sizes, please feel free to contact us on info@wildsoulaustralia.com.au

* ALL SIZING IS A GUIDE ONLY.

How do I delete an item from my cart?

If you reduce the item number down to '0' it will remove itself from your cart.

How accurate are the images of products?

We have done our utmost to supply accurate descriptions and illustrations of our pieces. We cannot guarantee monitors and mobile devices depict exact true colours, patterns etc. As this is out of our control we ask that you contact us if you have any concerns about certain items. info@wildsoulaustralia.com.au

Can I return an item that was on SALE for a Store credit?

Unfortunately not. All sales on 'SALE' items are final and there are no returns or refunds. Please choose carefully.

Please read our Refunds and Returns Policy for more information.

Can I pick up my order?

Unfortunately not. We are exclusively an online store and do not cater for pickups at this time. 

Do you ship Internationally?

Currently, we are shipping to New Zealand, the USA and Canada. 

Please see our Shipping for more information and postage expenses for these locations.

Can I get a refund?

Refunds are only given if a faulty item cannot be replaced. In all other cases, store credit is given.

Please read our Refunds and Returns Policy for more information. 

How long is a Store credit valid for?

Store credit is valid for 6 months. 

Do you do exchanges?

Unfortunately, we do not offer exchanges. If you see the item you are after, we recommend purchasing it to avoid disappointment and we will give you a Store credit on the return of your previous purchase.

Please see the Refunds and Returns Policy for more information.

What do I do if I believe my item is faulty or I have received the wrong item?

We sincerely apologise if this is the case. We try our best to make sure your purchase runs smoothly. We are here to help so please contact us at info@wildsoulaustralia.com.au and we will rectify the issue ASAP.

Read Refunds and Returns Policy for more information.

What do I do if I need to return an item?

Fill in the back of the card you received with your order and send it and your item/s back to us.

Please check the Refunds and Returns Policy that you meet the criteria for a return. 

Is return postage at my own expense?

If you are returning the item for a store credit (eg. change of mind, incorrect size) then you are responsible for the cost of return postage. In the instance where the item is faulty or we have sent you the wrong item, we will cover the return postage.

Please see Shipping for more information.

How much is postage?

All orders over $99 are FREE Express Postage. If your order is $99 or under it is a flat fee of $10 for Express Postage.

Please see Shipping for more information.

Can I use more than one discount code in an order?

Unfortunately, only one discount code can be used per order.

How can I use Promotion Codes and Gift Vouchers?

There will be an option to utilise codes and vouchers once you reach checkout.

Can an order be changed or cancelled once it has been placed?

Unfortunately, an order cannot be changed or cancelled once it has been completed. Keep in mind that items can be returned, should they still not be right when you receive them.

Wild Soul Australia will do it's best to be transparent will all sizing wherever possible. We want you to be able to buy from our store with confidence.

We do try and include specific measurements for individual pieces on each item page. 

In the event that those individual measurements are unavailable the below chart can be useful as a guide (ONLY).

As sizing may vary between brands, we may give suggestions on individual listings if we feel the items are smaller or larger than usual.

We also hope that in some cases giving you models measurements, can help give you a better indication on fit.

If you have any questions or are still unsure about sizes, please feel free to contact us on info@wildsoulaustralia.com.au

* ALL SIZING IS A GUIDE ONLY.

How do I delete an item from my cart?

If you reduce the item number down to '0' it will remove itself from your cart.

How accurate are the images of products?

We have done our utmost to supply accurate descriptions and illustrations of our pieces. We cannot guarantee monitors and mobile devices depict exact true colours, patterns etc. As this is out of our control we ask that you contact us if you have any concerns about certain items. info@wildsoulaustralia.com.au

Can I return an item that was on SALE for a Store credit?

Unfortunately not. All sales on 'SALE' items are final and there are no returns or refunds. Please choose carefully.

Please read our Refunds and Returns Policy for more information.

Can I pick up my order?

Unfortunately not. We are exclusively an online store and do not cater for pickups at this time. 

Do you ship Internationally?

Currently, we are shipping to New Zealand, the USA and Canada. 

Please see our Shipping for more information and postage expenses for these locations.

Can I get a refund?

Refunds are only given if a faulty item cannot be replaced. In all other cases, store credit is given.

Please read our Refunds and Returns Policy for more information. 

How long is a Store credit valid for?

Store credit is valid for 6 months. 

Do you do exchanges?

Unfortunately, we do not offer exchanges. If you see the item you are after, we recommend purchasing it to avoid disappointment and we will give you a Store credit on the return of your previous purchase.

Please see the Refunds and Returns Policy for more information.

What do I do if I believe my item is faulty or I have received the wrong item?

We sincerely apologise if this is the case. We try our best to make sure your purchase runs smoothly. We are here to help so please contact us at info@wildsoulaustralia.com.au and we will rectify the issue ASAP.

Read Refunds and Returns Policy for more information.

What do I do if I need to return an item?

Fill in the back of the card you received with your order and send it and your item/s back to us.

Please check the Refunds and Returns Policy that you meet the criteria for a return. 

Is return postage at my own expense?

If you are returning the item for a store credit (eg. change of mind, incorrect size) then you are responsible for the cost of return postage. In the instance where the item is faulty or we have sent you the wrong item, we will cover the return postage.

Please see Shipping for more information.

How much is postage?

All orders over $99 are FREE Express Postage. If your order is $99 or under it is a flat fee of $10 for Express Postage.

Please see Shipping for more information.

Can I use more than one discount code in an order?

Unfortunately, only one discount code can be used per order.

How can I use Promotion Codes and Gift Vouchers?

There will be an option to utilise codes and vouchers once you reach checkout.

Can an order be changed or cancelled once it has been placed?

Unfortunately, an order cannot be changed or cancelled once it has been completed. Keep in mind that items can be returned, should they still not be right when you receive them.

Wild Soul Australia will do it's best to be transparent will all sizing wherever possible. We want you to be able to buy from our store with confidence.

We do try and include specific measurements for individual pieces on each item page. 

In the event that those individual measurements are unavailable the below chart can be useful as a guide (ONLY).

As sizing may vary between brands, we may give suggestions on individual listings if we feel the items are smaller or larger than usual.

We also hope that in some cases giving you models measurements, can help give you a better indication on fit.

If you have any questions or are still unsure about sizes, please feel free to contact us on info@wildsoulaustralia.com.au

* ALL SIZING IS A GUIDE ONLY.

How do I delete an item from my cart?

If you reduce the item number down to '0' it will remove itself from your cart.

How accurate are the images of products?

We have done our utmost to supply accurate descriptions and illustrations of our pieces. We cannot guarantee monitors and mobile devices depict exact true colours, patterns etc. As this is out of our control we ask that you contact us if you have any concerns about certain items. info@wildsoulaustralia.com.au

Can I return an item that was on SALE for a Store credit?

Unfortunately not. All sales on 'SALE' items are final and there are no returns or refunds. Please choose carefully.

Please read our Refunds and Returns Policy for more information.

Can I pick up my order?

Unfortunately not. We are exclusively an online store and do not cater for pickups at this time. 

Do you ship Internationally?

Currently, we are shipping to New Zealand, the USA and Canada. 

Please see our Shipping for more information and postage expenses for these locations.

Can I get a refund?

Refunds are only given if a faulty item cannot be replaced. In all other cases, store credit is given.

Please read our Refunds and Returns Policy for more information. 

How long is a Store credit valid for?

Store credit is valid for 6 months. 

Do you do exchanges?

Unfortunately, we do not offer exchanges. If you see the item you are after, we recommend purchasing it to avoid disappointment and we will give you a Store credit on the return of your previous purchase.

Please see the Refunds and Returns Policy for more information.

What do I do if I believe my item is faulty or I have received the wrong item?

We sincerely apologise if this is the case. We try our best to make sure your purchase runs smoothly. We are here to help so please contact us at info@wildsoulaustralia.com.au and we will rectify the issue ASAP.

Read Refunds and Returns Policy for more information.

What do I do if I need to return an item?

Fill in the back of the card you received with your order and send it and your item/s back to us.

Please check the Refunds and Returns Policy that you meet the criteria for a return. 

Is return postage at my own expense?

If you are returning the item for a store credit (eg. change of mind, incorrect size) then you are responsible for the cost of return postage. In the instance where the item is faulty or we have sent you the wrong item, we will cover the return postage.

Please see Shipping for more information.

How much is postage?

All orders over $99 are FREE Express Postage. If your order is $99 or under it is a flat fee of $10 for Express Postage.

Please see Shipping for more information.

Can I use more than one discount code in an order?

Unfortunately, only one discount code can be used per order.

How can I use Promotion Codes and Gift Vouchers?

There will be an option to utilise codes and vouchers once you reach checkout.

Can an order be changed or cancelled once it has been placed?

Unfortunately, an order cannot be changed or cancelled once it has been completed. Keep in mind that items can be returned, should they still not be right when you receive them.

Wild Soul Australia will do it's best to be transparent will all sizing wherever possible. We want you to be able to buy from our store with confidence.

We do try and include specific measurements for individual pieces on each item page. 

In the event that those individual measurements are unavailable the below chart can be useful as a guide (ONLY).

As sizing may vary between brands, we may give suggestions on individual listings if we feel the items are smaller or larger than usual.

We also hope that in some cases giving you models measurements, can help give you a better indication on fit.

If you have any questions or are still unsure about sizes, please feel free to contact us on info@wildsoulaustralia.com.au

* ALL SIZING IS A GUIDE ONLY.

How do I delete an item from my cart?

If you reduce the item number down to '0' it will remove itself from your cart.

How accurate are the images of products?

We have done our utmost to supply accurate descriptions and illustrations of our pieces. We cannot guarantee monitors and mobile devices depict exact true colours, patterns etc. As this is out of our control we ask that you contact us if you have any concerns about certain items. info@wildsoulaustralia.com.au

Can I return an item that was on SALE for a Store credit?

Unfortunately not. All sales on 'SALE' items are final and there are no returns or refunds. Please choose carefully.

Please read our Refunds and Returns Policy for more information.

Can I pick up my order?

Unfortunately not. We are exclusively an online store and do not cater for pickups at this time. 

Do you ship Internationally?

Currently, we are shipping to New Zealand, the USA and Canada. 

Please see our Shipping for more information and postage expenses for these locations.

Can I get a refund?

Refunds are only given if a faulty item cannot be replaced. In all other cases, store credit is given.

Please read our Refunds and Returns Policy for more information. 

How long is a Store credit valid for?

Store credit is valid for 6 months. 

Do you do exchanges?

Unfortunately, we do not offer exchanges. If you see the item you are after, we recommend purchasing it to avoid disappointment and we will give you a Store credit on the return of your previous purchase.

Please see the Refunds and Returns Policy for more information.

What do I do if I believe my item is faulty or I have received the wrong item?

We sincerely apologise if this is the case. We try our best to make sure your purchase runs smoothly. We are here to help so please contact us at info@wildsoulaustralia.com.au and we will rectify the issue ASAP.

Read Refunds and Returns Policy for more information.

What do I do if I need to return an item?

Fill in the back of the card you received with your order and send it and your item/s back to us.

Please check the Refunds and Returns Policy that you meet the criteria for a return. 

Is return postage at my own expense?

If you are returning the item for a store credit (eg. change of mind, incorrect size) then you are responsible for the cost of return postage. In the instance where the item is faulty or we have sent you the wrong item, we will cover the return postage.

Please see Shipping for more information.

How much is postage?

All orders over $99 are FREE Express Postage. If your order is $99 or under it is a flat fee of $10 for Express Postage.

Please see Shipping for more information.

Can I use more than one discount code in an order?

Unfortunately, only one discount code can be used per order.

How can I use Promotion Codes and Gift Vouchers?

There will be an option to utilise codes and vouchers once you reach checkout.

Can an order be changed or cancelled once it has been placed?

Unfortunately, an order cannot be changed or cancelled once it has been completed. Keep in mind that items can be returned, should they still not be right when you receive them.

Wild Soul Australia will do it's best to be transparent will all sizing wherever possible. We want you to be able to buy from our store with confidence.

We do try and include specific measurements for individual pieces on each item page. 

In the event that those individual measurements are unavailable the below chart can be useful as a guide (ONLY).

As sizing may vary between brands, we may give suggestions on individual listings if we feel the items are smaller or larger than usual.

We also hope that in some cases giving you models measurements, can help give you a better indication on fit.

If you have any questions or are still unsure about sizes, please feel free to contact us on info@wildsoulaustralia.com.au

* ALL SIZING IS A GUIDE ONLY.

How do I delete an item from my cart?

If you reduce the item number down to '0' it will remove itself from your cart.

How accurate are the images of products?

We have done our utmost to supply accurate descriptions and illustrations of our pieces. We cannot guarantee monitors and mobile devices depict exact true colours, patterns etc. As this is out of our control we ask that you contact us if you have any concerns about certain items. info@wildsoulaustralia.com.au

Can I return an item that was on SALE for a Store credit?

Unfortunately not. All sales on 'SALE' items are final and there are no returns or refunds. Please choose carefully.

Please read our Refunds and Returns Policy for more information.

Can I pick up my order?

Unfortunately not. We are exclusively an online store and do not cater for pickups at this time. 

Do you ship Internationally?

Currently, we are shipping to New Zealand, the USA and Canada. 

Please see our Shipping for more information and postage expenses for these locations.

Can I get a refund?

Refunds are only given if a faulty item cannot be replaced. In all other cases, store credit is given.

Please read our Refunds and Returns Policy for more information. 

How long is a Store credit valid for?

Store credit is valid for 6 months. 

Do you do exchanges?

Unfortunately, we do not offer exchanges. If you see the item you are after, we recommend purchasing it to avoid disappointment and we will give you a Store credit on the return of your previous purchase.

Please see the Refunds and Returns Policy for more information.

What do I do if I believe my item is faulty or I have received the wrong item?

We sincerely apologise if this is the case. We try our best to make sure your purchase runs smoothly. We are here to help so please contact us at info@wildsoulaustralia.com.au and we will rectify the issue ASAP.

Read Refunds and Returns Policy for more information.

What do I do if I need to return an item?

Fill in the back of the card you received with your order and send it and your item/s back to us.

Please check the Refunds and Returns Policy that you meet the criteria for a return. 

Is return postage at my own expense?

If you are returning the item for a store credit (eg. change of mind, incorrect size) then you are responsible for the cost of return postage. In the instance where the item is faulty or we have sent you the wrong item, we will cover the return postage.

Please see Shipping for more information.

How much is postage?

All orders over $99 are FREE Express Postage. If your order is $99 or under it is a flat fee of $10 for Express Postage.

Please see Shipping for more information.

Can I use more than one discount code in an order?

Unfortunately, only one discount code can be used per order.

How can I use Promotion Codes and Gift Vouchers?

There will be an option to utilise codes and vouchers once you reach checkout.

Can an order be changed or cancelled once it has been placed?

Unfortunately, an order cannot be changed or cancelled once it has been completed. Keep in mind that items can be returned, should they still not be right when you receive them.

Wild Soul Australia will do it's best to be transparent will all sizing wherever possible. We want you to be able to buy from our store with confidence.

We do try and include specific measurements for individual pieces on each item page. 

In the event that those individual measurements are unavailable the below chart can be useful as a guide (ONLY).

As sizing may vary between brands, we may give suggestions on individual listings if we feel the items are smaller or larger than usual.

We also hope that in some cases giving you models measurements, can help give you a better indication on fit.

If you have any questions or are still unsure about sizes, please feel free to contact us on info@wildsoulaustralia.com.au

* ALL SIZING IS A GUIDE ONLY.

How do I delete an item from my cart?

If you reduce the item number down to '0' it will remove itself from your cart.

How accurate are the images of products?

We have done our utmost to supply accurate descriptions and illustrations of our pieces. We cannot guarantee monitors and mobile devices depict exact true colours, patterns etc. As this is out of our control we ask that you contact us if you have any concerns about certain items. info@wildsoulaustralia.com.au

Can I return an item that was on SALE for a Store credit?

Unfortunately not. All sales on 'SALE' items are final and there are no returns or refunds. Please choose carefully.

Please read our Refunds and Returns Policy for more information.

Can I pick up my order?

Unfortunately not. We are exclusively an online store and do not cater for pickups at this time. 

Do you ship Internationally?

Currently, we are shipping to New Zealand, the USA and Canada. 

Please see our Shipping for more information and postage expenses for these locations.

Can I get a refund?

Refunds are only given if a faulty item cannot be replaced. In all other cases, store credit is given.

Please read our Refunds and Returns Policy for more information. 

How long is a Store credit valid for?

Store credit is valid for 6 months. 

Do you do exchanges?

Unfortunately, we do not offer exchanges. If you see the item you are after, we recommend purchasing it to avoid disappointment and we will give you a Store credit on the return of your previous purchase.

Please see the Refunds and Returns Policy for more information.

What do I do if I believe my item is faulty or I have received the wrong item?

We sincerely apologise if this is the case. We try our best to make sure your purchase runs smoothly. We are here to help so please contact us at info@wildsoulaustralia.com.au and we will rectify the issue ASAP.

Read Refunds and Returns Policy for more information.

What do I do if I need to return an item?

Fill in the back of the card you received with your order and send it and your item/s back to us.

Please check the Refunds and Returns Policy that you meet the criteria for a return. 

Is return postage at my own expense?

If you are returning the item for a store credit (eg. change of mind, incorrect size) then you are responsible for the cost of return postage. In the instance where the item is faulty or we have sent you the wrong item, we will cover the return postage.

Please see Shipping for more information.

How much is postage?

All orders over $99 are FREE Express Postage. If your order is $99 or under it is a flat fee of $10 for Express Postage.

Please see Shipping for more information.

Can I use more than one discount code in an order?

Unfortunately, only one discount code can be used per order.

How can I use Promotion Codes and Gift Vouchers?

There will be an option to utilise codes and vouchers once you reach checkout.

Can an order be changed or cancelled once it has been placed?

Unfortunately, an order cannot be changed or cancelled once it has been completed. Keep in mind that items can be returned, should they still not be right when you receive them.

Wild Soul Australia will do it's best to be transparent will all sizing wherever possible. We want you to be able to buy from our store with confidence.

We do try and include specific measurements for individual pieces on each item page. 

In the event that those individual measurements are unavailable the below chart can be useful as a guide (ONLY).

As sizing may vary between brands, we may give suggestions on individual listings if we feel the items are smaller or larger than usual.

We also hope that in some cases giving you models measurements, can help give you a better indication on fit.

If you have any questions or are still unsure about sizes, please feel free to contact us on info@wildsoulaustralia.com.au

* ALL SIZING IS A GUIDE ONLY.

How do I delete an item from my cart?

If you reduce the item number down to '0' it will remove itself from your cart.

How accurate are the images of products?

We have done our utmost to supply accurate descriptions and illustrations of our pieces. We cannot guarantee monitors and mobile devices depict exact true colours, patterns etc. As this is out of our control we ask that you contact us if you have any concerns about certain items. info@wildsoulaustralia.com.au

Can I return an item that was on SALE for a Store credit?

Unfortunately not. All sales on 'SALE' items are final and there are no returns or refunds. Please choose carefully.

Please read our Refunds and Returns Policy for more information.

Can I pick up my order?

Unfortunately not. We are exclusively an online store and do not cater for pickups at this time. 

Do you ship Internationally?

Currently, we are shipping to New Zealand, the USA and Canada. 

Please see our Shipping for more information and postage expenses for these locations.

Can I get a refund?

Refunds are only given if a faulty item cannot be replaced. In all other cases, store credit is given.

Please read our Refunds and Returns Policy for more information. 

How long is a Store credit valid for?

Store credit is valid for 6 months. 

Do you do exchanges?

Unfortunately, we do not offer exchanges. If you see the item you are after, we recommend purchasing it to avoid disappointment and we will give you a Store credit on the return of your previous purchase.

Please see the Refunds and Returns Policy for more information.

What do I do if I believe my item is faulty or I have received the wrong item?

We sincerely apologise if this is the case. We try our best to make sure your purchase runs smoothly. We are here to help so please contact us at info@wildsoulaustralia.com.au and we will rectify the issue ASAP.

Read Refunds and Returns Policy for more information.

What do I do if I need to return an item?

Fill in the back of the card you received with your order and send it and your item/s back to us.

Please check the Refunds and Returns Policy that you meet the criteria for a return. 

Is return postage at my own expense?

If you are returning the item for a store credit (eg. change of mind, incorrect size) then you are responsible for the cost of return postage. In the instance where the item is faulty or we have sent you the wrong item, we will cover the return postage.

Please see Shipping for more information.

How much is postage?

All orders over $99 are FREE Express Postage. If your order is $99 or under it is a flat fee of $10 for Express Postage.

Please see Shipping for more information.

Can I use more than one discount code in an order?

Unfortunately, only one discount code can be used per order.

How can I use Promotion Codes and Gift Vouchers?

There will be an option to utilise codes and vouchers once you reach checkout.

Can an order be changed or cancelled once it has been placed?

Unfortunately, an order cannot be changed or cancelled once it has been completed. Keep in mind that items can be returned, should they still not be right when you receive them.

Wild Soul Australia will do it's best to be transparent will all sizing wherever possible. We want you to be able to buy from our store with confidence.

We do try and include specific measurements for individual pieces on each item page. 

In the event that those individual measurements are unavailable the below chart can be useful as a guide (ONLY).

As sizing may vary between brands, we may give suggestions on individual listings if we feel the items are smaller or larger than usual.

We also hope that in some cases giving you models measurements, can help give you a better indication on fit.

If you have any questions or are still unsure about sizes, please feel free to contact us on info@wildsoulaustralia.com.au

* ALL SIZING IS A GUIDE ONLY.

How do I delete an item from my cart?

If you reduce the item number down to '0' it will remove itself from your cart.

How accurate are the images of products?

We have done our utmost to supply accurate descriptions and illustrations of our pieces. We cannot guarantee monitors and mobile devices depict exact true colours, patterns etc. As this is out of our control we ask that you contact us if you have any concerns about certain items. info@wildsoulaustralia.com.au

Can I return an item that was on SALE for a Store credit?

Unfortunately not. All sales on 'SALE' items are final and there are no returns or refunds. Please choose carefully.

Please read our Refunds and Returns Policy for more information.

Can I pick up my order?

Unfortunately not. We are exclusively an online store and do not cater for pickups at this time. 

Do you ship Internationally?

Currently, we are shipping to New Zealand, the USA and Canada. 

Please see our Shipping for more information and postage expenses for these locations.

Can I get a refund?

Refunds are only given if a faulty item cannot be replaced. In all other cases, store credit is given.

Please read our Refunds and Returns Policy for more information. 

How long is a Store credit valid for?

Store credit is valid for 6 months. 

Do you do exchanges?

Unfortunately, we do not offer exchanges. If you see the item you are after, we recommend purchasing it to avoid disappointment and we will give you a Store credit on the return of your previous purchase.

Please see the Refunds and Returns Policy for more information.

What do I do if I believe my item is faulty or I have received the wrong item?

We sincerely apologise if this is the case. We try our best to make sure your purchase runs smoothly. We are here to help so please contact us at info@wildsoulaustralia.com.au and we will rectify the issue ASAP.

Read Refunds and Returns Policy for more information.

What do I do if I need to return an item?

Fill in the back of the card you received with your order and send it and your item/s back to us.

Please check the Refunds and Returns Policy that you meet the criteria for a return. 

Is return postage at my own expense?

If you are returning the item for a store credit (eg. change of mind, incorrect size) then you are responsible for the cost of return postage. In the instance where the item is faulty or we have sent you the wrong item, we will cover the return postage.

Please see Shipping for more information.

How much is postage?

All orders over $99 are FREE Express Postage. If your order is $99 or under it is a flat fee of $10 for Express Postage.

Please see Shipping for more information.

Can I use more than one discount code in an order?

Unfortunately, only one discount code can be used per order.

How can I use Promotion Codes and Gift Vouchers?

There will be an option to utilise codes and vouchers once you reach checkout.

Can an order be changed or cancelled once it has been placed?

Unfortunately, an order cannot be changed or cancelled once it has been completed. Keep in mind that items can be returned, should they still not be right when you receive them.

Wild Soul Australia will do it's best to be transparent will all sizing wherever possible. We want you to be able to buy from our store with confidence.

We do try and include specific measurements for individual pieces on each item page. 

In the event that those individual measurements are unavailable the below chart can be useful as a guide (ONLY).

As sizing may vary between brands, we may give suggestions on individual listings if we feel the items are smaller or larger than usual.

We also hope that in some cases giving you models measurements, can help give you a better indication on fit.

If you have any questions or are still unsure about sizes, please feel free to contact us on info@wildsoulaustralia.com.au

* ALL SIZING IS A GUIDE ONLY.

How do I delete an item from my cart?

If you reduce the item number down to '0' it will remove itself from your cart.

How accurate are the images of products?

We have done our utmost to supply accurate descriptions and illustrations of our pieces. We cannot guarantee monitors and mobile devices depict exact true colours, patterns etc. As this is out of our control we ask that you contact us if you have any concerns about certain items. info@wildsoulaustralia.com.au

Can I return an item that was on SALE for a Store credit?

Unfortunately not. All sales on 'SALE' items are final and there are no returns or refunds. Please choose carefully.

Please read our Refunds and Returns Policy for more information.

Can I pick up my order?

Unfortunately not. We are exclusively an online store and do not cater for pickups at this time. 

Do you ship Internationally?

Currently, we are shipping to New Zealand, the USA and Canada. 

Please see our Shipping for more information and postage expenses for these locations.

Can I get a refund?

Refunds are only given if a faulty item cannot be replaced. In all other cases, store credit is given.

Please read our Refunds and Returns Policy for more information. 

How long is a Store credit valid for?

Store credit is valid for 6 months. 

Do you do exchanges?

Unfortunately, we do not offer exchanges. If you see the item you are after, we recommend purchasing it to avoid disappointment and we will give you a Store credit on the return of your previous purchase.

Please see the Refunds and Returns Policy for more information.

What do I do if I believe my item is faulty or I have received the wrong item?

We sincerely apologise if this is the case. We try our best to make sure your purchase runs smoothly. We are here to help so please contact us at info@wildsoulaustralia.com.au and we will rectify the issue ASAP.

Read Refunds and Returns Policy for more information.

What do I do if I need to return an item?

Fill in the back of the card you received with your order and send it and your item/s back to us.

Please check the Refunds and Returns Policy that you meet the criteria for a return. 

Is return postage at my own expense?

If you are returning the item for a store credit (eg. change of mind, incorrect size) then you are responsible for the cost of return postage. In the instance where the item is faulty or we have sent you the wrong item, we will cover the return postage.

Please see Shipping for more information.

How much is postage?

All orders over $99 are FREE Express Postage. If your order is $99 or under it is a flat fee of $10 for Express Postage.

Please see Shipping for more information.

Can I use more than one discount code in an order?

Unfortunately, only one discount code can be used per order.

How can I use Promotion Codes and Gift Vouchers?

There will be an option to utilise codes and vouchers once you reach checkout.

Can an order be changed or cancelled once it has been placed?

Unfortunately, an order cannot be changed or cancelled once it has been completed. Keep in mind that items can be returned, should they still not be right when you receive them.

Wild Soul Australia will do it's best to be transparent will all sizing wherever possible. We want you to be able to buy from our store with confidence.

We do try and include specific measurements for individual pieces on each item page. 

In the event that those individual measurements are unavailable the below chart can be useful as a guide (ONLY).

As sizing may vary between brands, we may give suggestions on individual listings if we feel the items are smaller or larger than usual.

We also hope that in some cases giving you models measurements, can help give you a better indication on fit.

If you have any questions or are still unsure about sizes, please feel free to contact us on info@wildsoulaustralia.com.au

* ALL SIZING IS A GUIDE ONLY.

How do I delete an item from my cart?

If you reduce the item number down to '0' it will remove itself from your cart.

How accurate are the images of products?

We have done our utmost to supply accurate descriptions and illustrations of our pieces. We cannot guarantee monitors and mobile devices depict exact true colours, patterns etc. As this is out of our control we ask that you contact us if you have any concerns about certain items. info@wildsoulaustralia.com.au

Can I return an item that was on SALE for a Store credit?

Unfortunately not. All sales on 'SALE' items are final and there are no returns or refunds. Please choose carefully.

Please read our Refunds and Returns Policy for more information.

Can I pick up my order?

Unfortunately not. We are exclusively an online store and do not cater for pickups at this time. 

Do you ship Internationally?

Currently, we are shipping to New Zealand, the USA and Canada. 

Please see our Shipping for more information and postage expenses for these locations.

Can I get a refund?

Refunds are only given if a faulty item cannot be replaced. In all other cases, store credit is given.

Please read our Refunds and Returns Policy for more information. 

How long is a Store credit valid for?

Store credit is valid for 6 months. 

Do you do exchanges?

Unfortunately, we do not offer exchanges. If you see the item you are after, we recommend purchasing it to avoid disappointment and we will give you a Store credit on the return of your previous purchase.

Please see the Refunds and Returns Policy for more information.

What do I do if I believe my item is faulty or I have received the wrong item?

We sincerely apologise if this is the case. We try our best to make sure your purchase runs smoothly. We are here to help so please contact us at info@wildsoulaustralia.com.au and we will rectify the issue ASAP.

Read Refunds and Returns Policy for more information.

What do I do if I need to return an item?

Fill in the back of the card you received with your order and send it and your item/s back to us.

Please check the Refunds and Returns Policy that you meet the criteria for a return. 

Is return postage at my own expense?

If you are returning the item for a store credit (eg. change of mind, incorrect size) then you are responsible for the cost of return postage. In the instance where the item is faulty or we have sent you the wrong item, we will cover the return postage.

Please see Shipping for more information.

How much is postage?

All orders over $99 are FREE Express Postage. If your order is $99 or under it is a flat fee of $10 for Express Postage.

Please see Shipping for more information.

Can I use more than one discount code in an order?

Unfortunately, only one discount code can be used per order.

How can I use Promotion Codes and Gift Vouchers?

There will be an option to utilise codes and vouchers once you reach checkout.

Can an order be changed or cancelled once it has been placed?

Unfortunately, an order cannot be changed or cancelled once it has been completed. Keep in mind that items can be returned, should they still not be right when you receive them.

Wild Soul Australia will do it's best to be transparent will all sizing wherever possible. We want you to be able to buy from our store with confidence.

We do try and include specific measurements for individual pieces on each item page. 

In the event that those individual measurements are unavailable the below chart can be useful as a guide (ONLY).

As sizing may vary between brands, we may give suggestions on individual listings if we feel the items are smaller or larger than usual.

We also hope that in some cases giving you models measurements, can help give you a better indication on fit.

If you have any questions or are still unsure about sizes, please feel free to contact us on info@wildsoulaustralia.com.au

* ALL SIZING IS A GUIDE ONLY.

How do I delete an item from my cart?

If you reduce the item number down to '0' it will remove itself from your cart.

How accurate are the images of products?

We have done our utmost to supply accurate descriptions and illustrations of our pieces. We cannot guarantee monitors and mobile devices depict exact true colours, patterns etc. As this is out of our control we ask that you contact us if you have any concerns about certain items. info@wildsoulaustralia.com.au

Can I return an item that was on SALE for a Store credit?

Unfortunately not. All sales on 'SALE' items are final and there are no returns or refunds. Please choose carefully.

Please read our Refunds and Returns Policy for more information.

Can I pick up my order?

Unfortunately not. We are exclusively an online store and do not cater for pickups at this time. 

Do you ship Internationally?

Currently, we are shipping to New Zealand, the USA and Canada. 

Please see our Shipping for more information and postage expenses for these locations.

Can I get a refund?

Refunds are only given if a faulty item cannot be replaced. In all other cases, store credit is given.

Please read our Refunds and Returns Policy for more information. 

How long is a Store credit valid for?

Store credit is valid for 6 months. 

Do you do exchanges?

Unfortunately, we do not offer exchanges. If you see the item you are after, we recommend purchasing it to avoid disappointment and we will give you a Store credit on the return of your previous purchase.

Please see the Refunds and Returns Policy for more information.

What do I do if I believe my item is faulty or I have received the wrong item?

We sincerely apologise if this is the case. We try our best to make sure your purchase runs smoothly. We are here to help so please contact us at info@wildsoulaustralia.com.au and we will rectify the issue ASAP.

Read Refunds and Returns Policy for more information.

What do I do if I need to return an item?

Fill in the back of the card you received with your order and send it and your item/s back to us.

Please check the Refunds and Returns Policy that you meet the criteria for a return. 

Is return postage at my own expense?

If you are returning the item for a store credit (eg. change of mind, incorrect size) then you are responsible for the cost of return postage. In the instance where the item is faulty or we have sent you the wrong item, we will cover the return postage.

Please see Shipping for more information.

How much is postage?

All orders over $99 are FREE Express Postage. If your order is $99 or under it is a flat fee of $10 for Express Postage.

Please see Shipping for more information.

Can I use more than one discount code in an order?

Unfortunately, only one discount code can be used per order.

How can I use Promotion Codes and Gift Vouchers?

There will be an option to utilise codes and vouchers once you reach checkout.

Can an order be changed or cancelled once it has been placed?

Unfortunately, an order cannot be changed or cancelled once it has been completed. Keep in mind that items can be returned, should they still not be right when you receive them.

Wild Soul Australia will do it's best to be transparent will all sizing wherever possible. We want you to be able to buy from our store with confidence.

We do try and include specific measurements for individual pieces on each item page. 

In the event that those individual measurements are unavailable the below chart can be useful as a guide (ONLY).

As sizing may vary between brands, we may give suggestions on individual listings if we feel the items are smaller or larger than usual.

We also hope that in some cases giving you models measurements, can help give you a better indication on fit.

If you have any questions or are still unsure about sizes, please feel free to contact us on info@wildsoulaustralia.com.au

* ALL SIZING IS A GUIDE ONLY.

How do I delete an item from my cart?

If you reduce the item number down to '0' it will remove itself from your cart.

How accurate are the images of products?

We have done our utmost to supply accurate descriptions and illustrations of our pieces. We cannot guarantee monitors and mobile devices depict exact true colours, patterns etc. As this is out of our control we ask that you contact us if you have any concerns about certain items. info@wildsoulaustralia.com.au

Can I return an item that was on SALE for a Store credit?

Unfortunately not. All sales on 'SALE' items are final and there are no returns or refunds. Please choose carefully.

Please read our Refunds and Returns Policy for more information.

Can I pick up my order?

Unfortunately not. We are exclusively an online store and do not cater for pickups at this time. 

Do you ship Internationally?

Currently, we are shipping to New Zealand, the USA and Canada. 

Please see our Shipping for more information and postage expenses for these locations.

Can I get a refund?

Refunds are only given if a faulty item cannot be replaced. In all other cases, store credit is given.

Please read our Refunds and Returns Policy for more information. 

How long is a Store credit valid for?

Store credit is valid for 6 months. 

Do you do exchanges?

Unfortunately, we do not offer exchanges. If you see the item you are after, we recommend purchasing it to avoid disappointment and we will give you a Store credit on the return of your previous purchase.

Please see the Refunds and Returns Policy for more information.

What do I do if I believe my item is faulty or I have received the wrong item?

We sincerely apologise if this is the case. We try our best to make sure your purchase runs smoothly. We are here to help so please contact us at info@wildsoulaustralia.com.au and we will rectify the issue ASAP.